Customer Testimonials

You can Request our Referral Listing from our contact us page. We offer a computerized referral listing of all jobs installed over the last dozen years either by city or by product installed. This is not a "Pick and Choose" listing, but a listing that sometimes can be 20+ pages long for certain cities.

Kay R. Oakland 12/31/2015 Thank you  love the windows  love the attention to detail and care with our home and possessions.
Michelle S. Alameda 09/29/2015 Fantastic service. Very clean, professional, and on time. Great team  all very friendly and courteous. We are so happy with the service we received from your company.
Penny W. Petaluma 07/18/2014 Fast & fabulous – as usual.
Hilary T. El Cerrito 07/03/2014 The installation crew was very courteous and clean. They were very considerate, especially with children.
Bonn P. El Cerrito 06/27/2014 Super nice guys – 5 stars. Went out of their way to get the job done! Will recommend.
Kim F. Oakland 06/19/2014 Love your team – the whole crew has been professional, courteous, prompt, knowledgeable, and just down right nice. We had a few things they needed to come back to fix and they were happy to do. So happy we went with you guys.
Russ M. Fremont 05/09/2014 Hoa, Oscar & Aron were very professional in their work and knew their products, tools and equipment. We enjoyed having them around during the installation process. Great ambassadors for your company.
Margret E. Oakland 03/14/2013 I really appreciate talking w/Cathy on the phone. I enjoy her consistency, follow through and friendly voice & manner. Also for the rest of the staff  it is really great to work w/the same people over many years.
Marco B. El Cerrito 05/23/2012 Very musch appreciate how professional, nice, and thorough the guys were today!!! They did a fantastic job. Thank you!
Becky G. Pt. Richmond 03/12/2012 Crew did a great job- on time, worked very hard. Cleaned up themselves, polite, and professional! Bill was great to work with in making the sale, answered all questions professional, personable, honest... Cathy was a joy to work with & Steve came out to answer last minute questions. Great Guy.
Laurie G. Fairfax 02/27/2012 This has been the best experience I've ever had with a home repair company (I`ve been a homeowner for 30 years) All of you are the BEST! P.S. I only wish I had called you sooner. What an amazing difference the double pane windows make. I love them!
Maureen S. Castro Valley 01/18/2012 Every person I worked w/ was warm, friendly, and helpful. Great experience working with your company.
Richard B. Oakland 12/16/2011 Excellent in all respect. Windows look like they were originally designed for the house. Installers were pro's and Bill was on top of everything.
Richard T. Albany 12/14/2011 First class people and work.
Yvonne C. Oakland 12/13/2011 Excellent work. Meticulous workmanship. We are very very pleased with your work
Joel R. Alameda 08/16/2011 Well done, workers worked very hard and left the job clean.
Victor S. Danville 06/01/2011 Job well done! Excellent installation crew. Courteous, cooperative and very professional. It was a pleasure doing business with your Company!
Frank K. El Sobrante 12/26/2010 We are quite happy with the quality of your installers and their workmanship. Their attention to details was excellent. We didn’t realize how much labor-intensive finishing was required. Hanh supervised well, periodically checking and inspecting the work of each of the other workers. He also instructed both of us on the operation of the features of the windows and doors, such as secure locking. He even instructed us on how to fill out, address and stamp the warranty card to be returned to Simonton; very thorough worker. All workers were quite meticulous in finishing the windows (cutting to exact fit, caulking carefully and wiping excesses, washing the windows inside and outside). And when everything was finished, they cleaned up after themselves, vacuuming in the house and sweeping and washing the deck. Good workers!!!
James D. El Cerrito 11/24/2010 Our old windows had been in the house for 25 years, and we, despite careful cleaning, covered in mold. They also got massive amounts of condensation every winder, so with the tax credit we decided it was time to replace them all. We also had a few doors that needed work and figured we’d throw in at the same time. We got quotes from 4 companies, all around the same price, but A-Taylor Made Window was local and slightly cheaper than the others, and dealt with Simonton windows, which we liked. Kathy who does all the phone work was great at scheduling the appointments at times that suited us. They arrived the first day with a team of 4 people and quickly got to work, 2 of them dealing with replacing windows and 2 on cutting out the new window. The one part that I wish had been explained to us a little more was the volume of dust that would be generated from installing the new windows. Other than that, installation was seamless and new windows look fantastic. Door replacement had a couple of challenges, some dry-rot in the framing of one door required additional work to replace a large supporting timber, which was done in stride. The other was the manufacturer didn’t put enough holes in one door for the locks, so they had to create a second hole for the dead-bolt, but all was easily accomplished and the new doors look amazing too. Overall a great experience and would recommend them to anyone. Sub-note to anyone in El Cerrito, installing new doors is expensive for building permits. Almost $300 per replacement door, the cost I listed does NOT include the permit costs, which for this were almost $2000.
Rebbeca B. Sausalito 07/23/2010 I completely appreciate you standing behind your work and doing it to the code.
Kathleen M. El Cerrito 07/02/2010 I had them put in new Milgard fiberglass windows for me. They also custom made one window and enlarged one of the existing windows. They were extremely, extremely professional and did good quality work. It was a pleasure to deal with them.
Susan L. San Rafael 06/04/2010 We were extremely pleased with all aspects of the window replacement experience. Thank You!
Michael A. Newark 10/30/2009 Great job. Very happy with the workers & quality of job. This was the smoothest home job I ever had. No issues!
Tom P. Oakland 10/16/2009 First, let me say that I am very impressed with your company. Your professional approach to the planning and administration of my window and door replacement was excellent. Your employees were very efficient, responsible, careful, and responsive to any special reqeusts I made of them. Several other owners in the building have commented on how efficient your people were and are thinking of having you bid on their window replacement. I will certainly actively recommend your company to anyone I hear of wanting their windows replaced.
Virginia C. Walnut Creek 09/02/2009 We were very impressed with the installation crew. They were diligent workers. The experience was pleasant from Steve to Cathy to the crew. Beautiful workmanship.
Jose D. Richmond 04/02/2009 We’re so happy and very pleased with the service from day one! Alex, Hip, Hahn and the rest of the crew were fantastic! Cathy, you were so helpful in the entire process. Looking forward to our next 4 windows with you! You guys are simply the BEST!
D G. Alameda 08/23/2008 This was the cleanest job ever done in my house. The crew was courteous and professional, respectful.
J H. Martinez 07/04/2008 I really enjoyed working with Alex to help me decide on the type & procedure for my windows project. He has a ‘non-sale-sy’ approach as I felt like he was thinking what he would do if it was his house. I also enjoyed working with Hang. He is very conscientious, detail-oriented & creative. He helped resolve where to relocate a drip irrigation pipe located under the old slider to under the deck. Thanks for your great work and staff. I look forward to replacing the kitchen garden window project with you guys in the future!
Robert S. El Cerrito 03/09/2008 I’m a repeat customer, I had a slightly cheaper offer this time, but I had such a great experience last time, I wanted to come back.
Richard V. Castro Valley 02/28/2008 As a former public emloyee and all that that implies, I was so impressed by the seriousness of your workers – no B.S or noise, just went to work – Hooray
Lori T. Hercules 09/24/2007 Knowing Cathy and meeting Steve (& workers) I had every confidence that my project would be done w/perfection. I have had experience with other contractors that I did not have that confidence.
Ron K. Richmond 06/19/2007 Workers were very knowledgeable about their jobs. They worked together like clock work.
Andy A. Pinole 04/06/2007 These two workers were very careful all day and we were very pleased with the finished product. They were impeccable and finished by cleaning up.
Truman B. Pinole 04/03/2007 You provided the best service from the initial bid visit to the measuring to the installation that I have experienced in years. Also, workmen were very good and did outstanding jobs including cleanup.
Mary R. Oakland 01/17/2007 I could not have asked for better service. The windows and doors are beatiful. Thank you.
Harold F. El Sobrante 12/17/2006 The installer was exceptional and he displayed concern and care for our room. He was very careful to keep the area clean and we were extremely satisfied!
Hank V. San Rafael 10/31/2006 Bob was very responsive. One of our concerns was that the handle on the slider be inset enough so our blinds wouldn’t catch. He said his neighbor had the same door and he went over and measured same, to make sure it would work for us. Above and beyond. The installation crew was very courteous and made sure our furniture was covered. We have almost white carpeting and they laid down plastic on the pathway to the back, where one of the windows was located. They also had drop cloths on the exterior to catch any debris. From beginning to end, everyone we encountered (you too, Cathy) was great. Oh, we like the product also.
Tod H. Albany 10/25/2006 One worker completed this difficult job! I am amazed with the high quality work. Very considerate and courteous too. ( More beautiful than I expected!)
Peter N. Kensington 07/30/2006 Superb in every respect. Courtesy, information, installation, good as could be. And thank you so much for the screen door!
Zo Anne Mc D. San Rafael 05/12/2006 Your entire staff was excellent – you can be very proud and happy of everyone. What a pleasant experience.
Daniel H. Benicia 05/11/2006 Excellent work, your employees are a real credit to you. I am really happy with the windows and quality of work. Many thanks to everyone.
Rita D.B. Danville 04/20/2006 Hanh and his co-workers worked very diligently, and the end result was a “job well done”. Everyone I dealt with from A-Taylor Made Window was a pleasure to work with and I will highly recommend you to friends and neighbors.
Valerie H. El Cerrito 03/31/2006 I was very pleased with the service from start to finish. Alex was always available when I had questions. All the workers were hardworking, courteous, and reliable.
Diana B. Richmond 11/01/2005 The installers were excellent – quick and efficient. The salesman took great initiative in getting measurements from the installer working two doors down at our neighbor Paul’s place. Thus, the order went in quickly. The recommendation from our neighbor was excellent also.
Jules S. San Rafael 10/25/2005 Follow through exactly as planned. Installers were professional, courteous – excellent work. Your work is in the “gold standard”.
Don W. San Rafael 06/09/2005 All your people were just great. Hanh is a real “go to person.” He was easy to work with and he exuded an air that indicated he and his group were real pros. Great job!
Mark J. Rodeo 06/06/2005 I appreciate that the crew was on time and took care to cover/protect the furniture and items that were near the windows. Also appreciated quality of job done. THANKS!
Patricia C. Foster City 04/21/2005 The crew who did my windows was great. In fact, when I have the rest of them done, I only want the same workers. I appreciate the quality of work and pride taken in doing a good job. (Give these men a raise!!!) Thank you.
Wayne H. El Cerrito 04/11/2005 One of the reason we chose your company was that you were wiling to get the city permit without any fuss about it. (The inspector was out today and signed off on it.)
Barbara K. Berkeley 04/09/2005 Was very impressed with care the owner took to explain all aspects of selection and installation of new window. Head installer (Hanh) was extremely workmanlike, courteous, industrious, knowledgeable, and tidy.
Karen H. Richmond 12/25/2004 We are very pleased with both the quality of workmanship that you provided and the product. Sometimes home improvements can be nightmarish and you made it easy this time. Thank you.
Elizabeth H. San Francisco 10/23/2004 Your workmen coped with a difficult environment in an exceptional way. They did their best not to disturb my mother-in-law and she never quite realized that they had been there. In the end though, she was standing at the window in her bedroom and asked; do I have a new window and I confessed. She then told me that she was very pleased. Thank you.
Shaquam E. Richmond 02/12/2004 Every appointment (3) was punctual and as a busy person I appreciate that! Your professionalism is also appreciated!